Communication Options - E-mail Tab
Configure e-mail communication settings the same as you would in the main At Your Service – Repair Centre program (see Communication Options - E-mail Tab). The only exception is that an extra field has been added to the MAPI e-mail settings as discussed below.
Configuring MAPI E-mail Settings
Setup Communication Options - MAPI E-mail Entry Fields
|
Option |
Description |
|
MAPI Profile Name |
Select an existing MAPI profile. If a default MAPI profile can be detected in the Windows registry then it will be selected as the default. |
|
Reply E-mail Address |
Enter a reply e-mail address, up to 50 characters. This reply e-mail address will be used when creating reply-to hyperlinks in e-mail messages that are sent via MAPI. It must be a valid e-mail address and may not be left empty. If a configured e-mail address can be detected from the Windows registry then it will be the default reply e-mail address. If no configured e-mail address can be detected then if there is an e-mail address set up for the business location of the logged in user (see Business Locations) then it will be the default reply e-mail address. |
Click the 
button to test the configured MAPI e-mail settings. A status
message will indicate whether the attempted connection was successful. If any
problems are detected then suggestions may be made on how they may be
resolved.
Communication Options - Fax
Tab