System Requirements
The requirements outlined below are necessary to run At Your Service – Repair Centre. While the program will run with the minimum configuration, the recommended configuration will provide a more comfortable working environment.
System Requirements for At Your Service – Repair Centre
|
Component |
Minimum |
Recommended |
|
Operating System |
Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R21,2 |
Windows XP or Windows 7 |
|
Processor |
Pentium compatible |
1 GHz Pentium 4 compatible or higher |
|
Memory |
512 MB RAM |
1 GB RAM or more |
|
Disk Space |
200 MB free hard disk space |
300 MB free hard disk space or more |
|
Database |
MDAC
2.6 or higher |
MDAC
2.8 |
|
Input Devices |
Keyboard and mouse |
Keyboard and mouse |
|
Video |
800 x 600 video display |
1024 x 768 video display or higher |
|
Printers |
Inkjet or laser printer |
One or more laser printers |
|
|
Connection to an SMTP mail server or a MAPI mail client (optional) |
Connection to an SMTP mail server or a MAPI mail client (optional) |
|
Fax |
Fax printer driver or Microsoft Personal Fax, Captaris RightFax, Quadrant Software FastFax, or a subscription to an on-line fax service4 (optional) |
Microsoft Personal Fax, Captaris RightFax, or Quadrant Software FastFax (optional) |
|
Text Messaging |
A subscription to an on-line SMS text messaging service5 (optional) |
A subscription to an on-line SMS text messaging service5 (optional) |
|
Web Browser6 |
Microsoft Internet Explorer 6.0 or higher, Mozilla Firefox 1.0 or higher, or another browser that supports CSS and JavaScript (optional) |
Microsoft Internet Explorer 8.0 or higher (optional) |
|
Word Processor |
Microsoft Word 97 (version 8.0) or higher (optional) |
Microsoft Word 2003 (version 11.0) or higher (optional) |
|
Spreadsheet |
Microsoft Excel 97 (version 8.0) or higher (optional) |
Microsoft Excel 2003 (version 11.0) or higher (optional) |
|
Network |
10 Mbps or higher (optional) |
100 Mbps or higher (optional) |
|
Internet |
Dial-up or dedicated connection (optional) |
High-speed dedicated connection (e.g. DSL or cable modem; optional) |
|
Remote Access |
Citrix XenApp or Microsoft Windows Remote Desktop Services (optional) |
Citrix XenApp (optional) |
|
Accounting Software |
QuickBooks Pro, Premier, or Enterprise edition for either Canada, the United Kingdom, or the United the United States version 2007 or higher, or for Australia version 2010 or higher (optional) |
QuickBooks Pro, Premier, or Enterprise edition for either Australia, Canada, the United Kingdom, or the United States version 2010 or higher (optional) |
|
Report Customization |
Crystal Reports 9, 10, or 11 (optional) |
Crystal Reports 9, 10, or 11 (optional) |
1 AYS will still typically work on earlier versions of the Windows operating system, however they are no longer officially supported. Windows Vista and Windows Server 2008 are only supported for licensed users of version 2.6 and higher. Windows 7 and Windows Server 2008 R2 are only supported for licensed users of version 3.1 and higher.
2 AYS is supported on both 32-bit and 64-bit versions of Windows.
3 SQL Server software is required only for the Repair SQL and Retail SQL editions.
4 See Internet Fax Services for a list of supported on-line fax services.
5 See Internet Messaging Services for a list of supported on-line text messaging services.
6 Also required by your customers to view the repair order entry and repair status web sites (see On-line Repair Order Entry, and Repair Status Web Site).
(See also Optimizing Hardware for Speed, and Optimizing a Network for Speed.)
Typography